If you are not happy with your purchase, we will accept a return of an unused product within 03 days. Once we receive the returned item Naturaly Health will then give a half refund (excluding shipping as we are unable to refund the initial shipping cost of your order). Our Return & Refund Policy was created by Return Refund Policy Template for https://naturalyhealth.com/
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Returned items must be delivered to us unused, in original packaging, and in the good condition, they were received or may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {ankit@naturalyhealth.com}.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {ankit@naturalyhealth.com} and send your item to: {courier address}.
Shipping returns
To return your product, you should mail your product to: {courier address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {ankit@naturalyhealth.com} for questions related to refunds and returns.